Showroom Manager

Job Description:
Showroom Manager
If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Manager in our Greenvale, NY location. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion dollar organization, this is the position for you!
Responsibilities
As Showroom Manager, you will:
- Work with a wide range of customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, and high end fixtures
- Develop and maintain marketing plan for the showroom
- Maintain and develop a productive team by hiring, training and providing professional development
- Work with Outside Sales associates to secure and maintain showroom and builder business
- Respond to inquiries with accurate pricing, inventory and delivery information
- Ensure product marketing through merchandising and promotions
- Support credit efforts in Accounts Receivable dispute resolution
- Budget process activities, review and manage expenses
- Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
- Maintain and develop relationships with suppliers, address and resolve customer complaints
- Work with other branch personnel to ensure great customer service from the order to the delivery and beyond
Qualifications
Prior Plumbing Retail Sales and Management experience is strongly preferred. A Bachelor?s Degree is recommended.
A successful Showroom Manager will possess the following:
- Ability to work across department lines, manage time and people
- Problem solving, leadership and listening skills
- Enable to initiate and embrace change, coaching skills and desire to train others
- Organizational and time management skills
- The ability to deal with a vast array of customers with varying levels of product knowledge
- Understand the basics of design and interior decorating
Benefits
As a large, successful company who prides itself on its stability, Ferguson is able to offer a competitive benefits package which includes the following: medical (four plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!
About Us
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. We pride ourselves on delivering world-class service and our customers know that ?Nobody expects more from us than we do? is more than just a tagline to Ferguson associates. It?s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 63 years, we?ve grown from a local distributor to a $13 billion dollar company with more than 1,400 locations and over 22,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that ?Nobody expects more from us than we do? is more than just a tagline to Ferguson associates. It?s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.


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