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Receptionist

Job Description:
Receptionist
If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for a Receptionist. If you are a professional, career-minded individual who is committed to great customer service, this is the position for you!
Responsibilities
In addition to the essential job functions described below, all associates will perform duties as requested by management.
+ Answer and transfer incoming calls pleasantly and professionally
+ Direct calls to the appropriate associate or department, take a message or transfer to the appropriate associate?s voicemail when necessary
+ Greet visitors
+ Alert associates when they have a visitor
+ Accept incoming deliveries
+ Assist in answering customer questions
+ Assure appropriate coverage of phones when away from desk
+ Data entry
Qualifications
A Bachelor?s Degree is preferred, but a high school degree combined with previous administrative experience will be considered. A successful Receptionist will possess the following:
+ Customer service skills
+ Ability to handle difficult customers
+ Phone skills
+ Ability to handle multi-line phone system
+ Ability to work well in a fast-paced environment
+ Minimum clerical skills (basic typing and computer skills)
+ Ability to interact with management
+ Work schedule is Tuesday - Saturday with Sunday & Monday off
Benefits
As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we?ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that ?Nobody expects more from us than we do? is more than just a tagline to Ferguson associates. It?s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.


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